Unfortunately, currently, due to COVID-19, we are unable to accept returns or exchanges for the safety of our customers and staff. We apologize for the inconvenience and appreciate your understanding!
We take great care in packaging your order and if we make a mistake, we want to correct this error immediately. Please notify us as soon as possible at firstname.lastname@example.org to resolve the issue.
Once your return has been received and it complies with our returns policy, we will refund you by your original payment method. Payments can take up to seven working days to process depending on your bank or payment provider. Returned items will be refunded excluding the original cost of shipping.